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Forum Discussion
Nighthawk iOS app wont’ work with Orbi AP
Hi all, I recently added Orbi Access Points to my XR500 network and now when I try and use my nighthawk app. Keeps saying Router Not Supported - seems it must be trying the Orbi not my XR500. An...
This might help you out: https://community.netgear.com/t5/Orbi/Orbi-Router-in-AP-mode-setting-fixed-IP-address/td-p/1260135
Had a look at that but don’t think it will resolve this issue. I think it’s because there’s 2 Netgear products on my network and the app is confused.
- Have you disabled the XR500 wifi? If you connect to the XR500 directly using the app does it work then?
Yeah i disabled the wifi - i tried reabling the WiFi and connecting directly to the router and yeah the app will work but the Orbi app than fails haha.
Surely there must be a way to get the app working as I can connect to the router using the IP while connected through the Orbi System
- Id call Netgears phone line as they would be better equipped to resolve this issue