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Recons's avatar
Recons
Initiate
Feb 24, 2020

Nighthawk x10 R9000

I recently upgraded the Router Firmware Version
V1.0.5.8 and both my WiFi 2.4 and 5ghz have gone away, I'm not sure what happened, my LAN works but my WiFi went away, I can't connect my smart tv or my phones, the SSID also went away, not sure what happened, is there a fix for it?

5 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    A couple things you can try (and the order)

    1. push the wifi on/off button for 2 seconds. see if it turns on.

    2. log into the router and check to see if the enable ssid broadcast is on/off. 

    3. Try a factory reset. Sometimes firmware can change enough a factory reset is needed. Push and hold reset while powered on for 7-15 seconds. The lights will flash when held long enough. Then redo the setup. 

    4. Try re-installing the firmware. Maybe it loaded improperly and/or was corrupt. A factory reset only removes settings, it doesn't reload firmware.

    5. Downgrade the firmware to a version older. Maybe its got a bug that impacts your device. 

     

    Anytime you change firmware, its good to do over a hardwired connection. And if there's issues, a factory reset can fix most of them. 

    Let me know how it goes!

    • Dotnix's avatar
      Dotnix
      Aspirant

      Exactly the same problem i've run into.

      Router out of the box, connected first time, went throught the setup, updated firmware, 2.4/5ghz went offline cant bring them back, no SSid. 

      Works thrugh the cable. 

      netgear support have been extremly unhelpful and if you have a solution that helped will be very appriciated. 

       

       

      • Recons's avatar
        Recons
        Initiate
        I actually found a solution, I reset mine to factory default and then I downgraded to another firmware and everything came back up, then I decided to let the firmware update and the SSID still shows up.
  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Please post about this here for your model router:
    https://community.netgear.com/t5/Nighthawk-WiFi-Routers/bd-p/home-wifi-routers-nighthawk
    You might try Voxels 3rd party FW as well. 
    Good Luck.


    Recons wrote:

    I recently upgraded the Router Firmware Version
    V1.0.5.8 and both my WiFi 2.4 and 5ghz have gone away, I'm not sure what happened, my LAN works but my WiFi went away, I can't connect my smart tv or my phones, the SSID also went away, not sure what happened, is there a fix for it?