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Forum Discussion
Nighthawk xr500 connection issues
Hi all,
Purchased a XR500 router yesterday to replace my D-Link. I'm having issues setting it up wirelessly. When I try to connect wirelessly using my laptop it says it can't connect. The router itself is accessing the internet, and when I connect my laptop to the router using the ethernet cable I can access the internet, just not wirelessly,
I was accessing Dlink support to try and fix my old router yesterday and they accessed my computer remotely and changed some settings on my laptop. I presume this is why I can't get it to connect. As I'm not overly tech savvy I thought I'd see if anyone could help.
Thanks for listening to my rant.....
3 Replies
Do you know what they changed on your laptop?
Be sure the adapter on the laptop is set for automatic IP addressing, not static IP addressing.
You might ask D-Link what they changed.
What is the model # of the D-Link router you have?
Whats the Mfr and model of the wifi adapter in this laptop?
Do other devices connect to the XRs wifi correctly?
- Thanks for the tips. Ended up being a static IP address. Changed that and all is good with the world đ
Was going to say, sounds like static IP! Good job on finding the solution.
