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Daltonb23's avatar
Daltonb23
Tutor
Mar 06, 2020

Nighthawk xr500 connectivity issues

I recently bought an xr500 router and for starters it worked good internet was fine now it’s very slow and causes problems to the point where it’s hard to play my PS4 if someone could help me get to a solution that would be great

6 Replies

  • Netduma-Fraser's avatar
    Netduma-Fraser
    NetDuma Partner
    Mar 07, 2020
    Could you explain a bit more about the issue please? What speeds do you pay for? What speeds are you getting currently? Are you using a wired or wireless device to test? Are you using QoS? What is your physical setup e.g. modem > XR > all devices
    • Daltonb23's avatar
      Daltonb23
      Tutor
      Mar 07, 2020
      I am paying for the max for my isp which is 60 but I only seem to be getting 30 mbs download and 2 mbs upload speed and yes I am using Ethernet to test and I never use wireless for gaming, and I am using Qos but it only seems to help ever so slightly
      • Netduma-Fraser's avatar
        Netduma-Fraser
        NetDuma Partner
        Mar 07, 2020
        Have you input your expected speeds in Anti-Bufferbloats 3 line option menu? Are you using 'Always' and have lowered the percentages? If so then it is normal behaviour for the speed to be throttled. If you provide a screenshot I can let you know if it is working properly.