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Forum Discussion
blakec
Jul 24, 2019Aspirant
Nighthawk xr500 extremely slow connection help
I have a 400mbps download speed and the router initally sees this but as soon as setup is done it goes down to 65mbps wired. Even after I disable the QOS and anti blufferbloat it does not change. Please help as I really enjoy this router but this is totally unacceptable
7 Replies
- FURRYe38Guru - Experienced User
What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?- Netduma-FraserNetDuma PartnerBy disable you mean you've clicked disable QoS under Anti-Bufferbloat options? If so as it is a new router it may be taking some time to negotiate with your ISP correctly, this can take a few days. Alternatively you could give the XR500 the MAC address of the previous router you were using by entering it in the Internet Setup page and then reboot the router.
- blakecAspirantI've had this router for over a year now but just recently upgraded my internet