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Forum Discussion
nighthawk xr500 speed help
Hello i have the nighthawk xr500 with virgin 320mb internet and i am struggling to get the speed on my laptop and other devices ont the laptop i am getting between 30 100 mb same on the iphone 5. I d...
yes i turned the smart connection off and i am useing 2.4 ghz the laptop i am useing is a dell g3 3579 i also have a alienware aurora r7 pc the speeds are better on the AW which is up stairs the router is down stairs i can get the 320 mb at times. I have hard wired the dell g3 with 2 different cables and the speeds were 49 mb (cat 5e) and 56 mb (cat 7)
crj83 wrote:
yes i turned the smart connection off and i am useing 2.4 ghz the laptop i am useing is a dell g3 3579 i also have a alienware aurora r7 pc the speeds are better on the AW which is up stairs the router is down stairs i can get the 320 mb at times. I have hard wired the dell g3 with 2 different cables and the speeds were 49 mb (cat 5e) and 56 mb (cat 7)
If your AW gets the full speeds over hardwired and over wireless, I'm inclined to believe its a problem with the dell or just the function of smart connect. 2.4ghz is going to give you significant slower speeds than the 5ghz. have you connected the dell to the 5ghz?
there's a thread here with good information about smart connect and how it functions. the label is about login info but it has a lot of smart connect.
https://community.netgear.com/t5/Nighthawk-WiFi-Routers/Router-Log-in/td-p/1740461
I get about the same speed via 5ghz but it seems very buggie
You get slow speeds on the 5ghz only on the dell or on the AW as well? How far from the router are you testing?
it comes down to if its the router of a specific device causing the issue. Test in same location with the dell, AW, a phone, etc. compare the results.
Sounds like plemans is correct in that the dell is the one device experiencing the issue. You may need to update the network drivers/adapters on the dell.
