Nighthawk xr700 not connecting to all devices

Question

Earlier today, I had power go out on the router for about 3 minutes. When it kicked back on, it was connecting to probably about half the devices in the home and was providing internet. The other items said they were connected but with no internet connection. I tried power cycling the router and that seems to have the same issue. Connecting to some but not others— but it’s different devices now than before, so it’s almost as if it’s randomized? I don’t know what to do to fix it? I’m really trying to avoid having to fully reset it. Hellppp!

Side note- This happened once a few months ago but it was late, so I just went to bed, and when I woke up, everything was fine again.

Netduma-Fraser · Answer

On one of the devices you're seeing the issue on 'forget' the WiFi and then try reconnecting by reinputting the WiFi password. Does it get a connection properly then?

Vegas8889 · Answer

I’ve tried that. It doesn’t work

Netduma-Fraser · Answer

Upgrade to this firmware and see if it works then: https://kb.netgear.com/000061714/XR700-Firmware-Version-1-0-1-24-Hot-Fix

Vegas8889 · Answer

Hello,Sorry, I never saw this message pop up from a few months ago, and the devices all randomly connected over night so I just wrote it off.However, last night it had me update to v1.0.1.34 and it’s doing it again— except this time nothing reconnected over night. Any new recommendations?

Netduma-Fraser · Answer

You could try installing the firmware again via TFTP and then doing a factory reset, that would make it the freshest install possible and may help: https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP

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Nighthawk xr700 not connecting to all devices

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