NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
tngtx
Mar 07, 2021Tutor
Nighthawk XR700
Observed a higher than normal ping rate during game play 70+ ms versus 20 ms, I decided to cycle the modem and router which turned to be fatal move. My XR700 never wanted to broadcast SSID Wifi. S...
Netduma-Fraser
Mar 07, 2021NetDuma Partner
Sorry to hear you're having this issue, you could try the DumaOS 3.0 version, it's the first beta build so may be a big buggy. https://community.netgear.com/t5/Nighthawk-Pro-Gaming-DumaOS-3-0/XR700-DumaOS-3-0-Beta-Firmware/td-p/2019958/jump-to/first-unread-message
Either using the beta or another firmware I would recommend you upgrade using the TFTP method, this bypasses the boot process and any issues there: https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
Once you've done that see if the WiFi works, if not factory reset from the interface and see if it brings it back, that will be the freshest installation possible.
Either using the beta or another firmware I would recommend you upgrade using the TFTP method, this bypasses the boot process and any issues there: https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
Once you've done that see if the WiFi works, if not factory reset from the interface and see if it brings it back, that will be the freshest installation possible.
tngtx
Mar 07, 2021Tutor
Thanks for the guidance. Explain to me an observation so I can best understand. I configured the router initial on an interface... i don't believe it was part of the DumaOS as it had the main router configurations. The DumaOS let me configure QoS or Geo Fencing which i dont see as part of the main configuration tabs. Can you explain how i load up DumaOs again? As once it has the configuration done, it loops on a webpage saying DumaOS not loaded yet.
I will try DumaOS 3.0 worth any try. I think the TFTP method will be more powerful than the admin interface... as to be factory reset and still keep my last passwords tells me something is wrong.
Last thing, if 60 ghz led lights up... is there any devices that can use it? or it's the enhanced 2.4/5ghz reason why those leds don't light up? I never really observed when the router worked well... the factory reset i've done with support was the 8 power offs/with pin in factory reset didn't do much. Let's hope the best as this is garbage and can't explain how a soft reset would harm the board or attennas which still show the red leds on them.
Thanks!
- Netduma-FraserMar 07, 2021NetDuma PartnerThat's odd, going to routerlogin.net or 192.168.1.1 should take you straight to DumaOS. Try with the beta and TFTP and if it still happens please post a screenshot. In my experience there are very few devices that can make use of 60GHz and have yet to see anyone use it.
- tngtxMar 07, 2021Tutor
Am I right to determine this observation? Admin configuration vs DumaOS? Seems two seperate locations... i'll try TFTP and hope my setup will permit.
Keep you posted after update.
- tngtxMar 07, 2021Tutor
Also wish to know if the 60hz overides having the 2.4/5ghz leds light up? If this is the case, I'm looking at something different. Being a hardware/software guy... if the attennas or something within those lines broke... wouldn't the 60 ghz not light up either? something is just broken probably in the code... but lets do the TFTP
- Netduma-FraserMar 07, 2021NetDuma PartnerI assume you're referring to /adv_index.htm which is the Netgear settings without DumaOS. No it doesn't override it to my knowledge. Yes that is the beta firmware and .38 is the latest non beta version. Let us know how you get on.
- tngtxMar 07, 2021Tutor
Small observation in your comments...
XR700-V1.0.1.34_Dumaos3.0_6.img · 41.63 MB is in beta? I did see a v1.0.1.38 too? Explain me what is goign on here... the lastest update via the firmware via the admin wasn't successful. Let's be clear on what is the latest...Let's hope TFTP overrides all.