NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

longr5310's avatar
longr5310
Aspirant
May 09, 2023

PING HeatMap Will Not Load

Hello,

    Even after sync up the cloud three times on Geo filter, the Ping Heatmap will not load. On the heat map page what comes up is Force Update. This will also not work...in addition the DUMAOS has also stop working in the QoS traffic priority with no packets being registered.  I even did a factory reset and the heatmap will still not come up. 

1 Reply

  • It's something we're looking into currently, it will be an issue with the cloud, nothing you need to do on your end for the moment