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PapaLung's avatar
PapaLung
Apprentice
Jun 13, 2022
Solved

QOS device not found

So I understand that if you reset your xr1000 and then clear offline devices in the device manager, and one of the devices you cleared happened to have its own prioritized setting, it will trip the "QOS device not found" prompt, but is there a better way to rectify this issue without factory resetting every time it happens?? It's super time consuming having to install firmware, factory reset, reconfigure your router settings, dashboard ect just because you deleted an offline device, or, as I'm finding, any other issue this router seems to have. There has to be or should be a better way to handle small things of this nature without having to clear your afternoon to fix it.
  • Yes, then check in Device Manager that it has the same name and the same device type.

3 Replies

  • Only other way is to reconnect the device to the router via the same method as before (WiFi or ethernet), give it the same name and device type and it should work fine then
    • PapaLung's avatar
      PapaLung
      Apprentice
      I'll try it. I've erased it's reserved ip, hard reset it and rebooted the router, the only thing I haven't done is physically unhooked the ethernet cable and plug it back in. I'm assuming that is what you mean?
      • Netduma-Liam's avatar
        Netduma-Liam
        NetDuma Partner

        Yes, then check in Device Manager that it has the same name and the same device type.