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Forum Discussion
shunk
Jul 13, 2022Tutor
QOS problem on netgear XR500
Hello everyone, I'm posting my problem because I'm so frustrated that I can't solve it, so I'm counting on your help
My problem is with the QOS, an error message (Device not found).
I already had this problem that is solved by magic but I can't solve it even by going through the factory reset.
I can't prioritize my traffic anymore
Did this occur after upgrading to the latest firmware version?
The way to solve this is to downgrade to the previous firmware version, factory reset the XR, then re-upgrade to the latest without factory resetting.
Try that and let us know if you're still having issues afterwards.
19 Replies
- Netduma-LiamNetDuma Partner
Did this occur after upgrading to the latest firmware version?
The way to solve this is to downgrade to the previous firmware version, factory reset the XR, then re-upgrade to the latest without factory resetting.
Try that and let us know if you're still having issues afterwards.
- shunkTutor
good evening, thank you for your help, everything works.
I have updated to version .114 and make the manipulation propose it to work well I find the functionality of the QOS
I can't access the settings page for opening NAT ports because upnp doesn't work with my console connected to a cable network, but it does work with wifi- Netduma-LiamNetDuma Partner
OK that's good, so you now have access to QoS and can configure it properly, correct?
Are you referring to accessing the settings for the XR500? Or are you referring to your ISP router?
We have this guide here suggesting some things you can do to help with NAT issues, perhaps give that a read here: