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shunk's avatar
shunk
Tutor
Jul 13, 2022
Solved

QOS problem on netgear XR500

Hello everyone, I'm posting my problem because I'm so frustrated that I can't solve it, so I'm counting on your help

My problem is with the QOS, an error message (Device not found).
I already had this problem that is solved by magic but I can't solve it even by going through the factory reset.
I can't prioritize my traffic anymore

 

 

  • Did this occur after upgrading to the latest firmware version?

    The way to solve this is to downgrade to the previous firmware version, factory reset the XR, then re-upgrade to the latest without factory resetting.

     

    Try that and let us know if you're still having issues afterwards.

19 Replies

  • Did this occur after upgrading to the latest firmware version?

    The way to solve this is to downgrade to the previous firmware version, factory reset the XR, then re-upgrade to the latest without factory resetting.

     

    Try that and let us know if you're still having issues afterwards.

    • shunk's avatar
      shunk
      Tutor

      good evening, thank you for your help, everything works.
      I have updated to version .114 and make the manipulation propose it to work well I find the functionality of the QOS
      I can't access the settings page for opening NAT ports because upnp doesn't work with my console connected to a cable network, but it does work with wifi