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NickEverly's avatar
NickEverly
Aspirant
Mar 29, 2020

R7000

internet tab is greyed out in netgear genie routerlogin page. trying to change DNS address

5 Replies

    • NickEverly's avatar
      NickEverly
      Aspirant
      Mar 29, 2020

      yes i'm assuming i do because under the Genie banner in yellow it says "operation mode: access point". do i need to change it or turn it off, if so how? 

      i did this, but not sure if that's how you turn it off/disable:-

      ->wireless tab->unchecked the boxes for SSID connections (i believe that's what they were called, i'm doing this by memory) unchecked boxes for both the 2.5MH and 5MH option. but that didn't help all it did was not allow me to access the internet from the router wifi signal. thank you. 

       

      • plemans's avatar
        plemans
        Guru - Experienced User
        Mar 29, 2020

        Usually if your router is in ap mode, its because there's another router on the network. Probably your isp's device. 

        Its done to prevent a double nat.

         

        If you need to change the dns settings, you'll want to log into your isp's modem/router and change it there. (since the netgear's in ap mode).