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Forum Discussion
WacoJohn
Nov 05, 2024Luminary
Replaced dead XR500 with new one. No option to create//restore netgear_xr500.cfg
model xr500
firmware Not sure, Check for new ver does not install anything newer
DUMA V2.3.2.134
There are instructions in a help article how to back up/restore router's configuration.It must have worked for the old router because I have a file for restoring.
On this replacement router, the option is not found. Instructions say open Duma, select Advanced then backup or restore. Clicking ADVANCED only lists Network Speeds and Time Zone. Nothing about backing up or restoration.
Help is appreciated in advance
- I think you're still trying to get it from the settings on the top right.
It's the actual settings page - Settings > Administration > Backup Settings
If not please provide a screenshot of the options available
8 Replies
- FURRYe38Guru - Experienced User
What about in this location?
- WacoJohnLuminary
Don't know about this KB 24321 I can't seem to reach it. Get something stopping me, like maybe a truncated link(?)
KB 19952 is the one I was referring to in my original post.
- Netduma-FraserNetDuma PartnerYou need to go to Settings first and it'll be there in a sub menu
- WacoJohnLuminary
Settings
router admin not there
Language not there
accessibility not there
advanced <<<<<<<<< not there
- Netduma-FraserNetDuma PartnerI think you're still trying to get it from the settings on the top right.
It's the actual settings page - Settings > Administration > Backup Settings
If not please provide a screenshot of the options available