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Forum Discussion
jcarter23
Dec 06, 2019Follower
Router not working
So I’ve had my router for awhile and I recently installed the newest firmware update to it. Well once I tried the first time, it said it wasn’t able to install it. When I did it the second time, it was successful and now my router isn’t responding at all. The power light stays Amber with no other lights illuminating. And after like.. 2 minutes, the lights turn off and it restarts. It’s like it’s in a constant state of restarting. I’ve tried turning it off and on. I’ve tried the reset switch in the back twice to no success. Any idea what’s going on with it? And how can I fix it?
1 Reply
- plemansGuru - Experienced User
This would actually be your forum.
https://community.netgear.com/t5/Nighthawk-WiFi-Routers/bd-p/home-wifi-routers-nighthawk
Many times these happen when the firmware gets corrupted during updates.
you can try this:
1. Try a factory reset. Push and hold reset for 7-10 seconds while powered on. The lights should change
2. Didn't work? you can try a tftp recovery to get it working.
https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
If you're on windows, make sure to enable tftp within windows.
https://www.thewindowsclub.com/enable-tftp-windows-10
Here's where you'd get your firmware.