NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Jaydos101
Jul 15, 2023Tutor
TRAFFIC CONTROLLER
Been having trouble with traffic controller, I use it for my son his phone's wifi gets cut off at 10pm but for some reason it never works his phones name keeps changing to unnamed device and his IP address also changes so the rule i made in TC doesn't turn on anymore, It works perfect on his gaming console (PS4) Anyone else having the same issue ?? thanks.
9 Replies
- Netduma-FraserNetDuma PartnerYou will need to get his phone and disable the Private/Random MAC address feature for the specific XR500 WiFi network and then once you've done that, reboot the router, delete offline devices on the Device Manager menu, then whatever shows up for his device when it reconnects should be the one it stays as. So then you can make the Traffic Controller rule.
How to do this:
iPhone - https://support.apple.com/en-gb/HT211227
Android - https://www.linksys.com/support-article?articleNum=317710I've done that but he seems to keep changing that setting on, Also he switches between 5g and 2.4g
- Netduma-FraserNetDuma PartnerClever! Re-enable Smart Connect so there is just the one WiFi network to connect to, then doe the reboot/delete devices again like above, reconnect the phone and give it a reserved IP in LAN Setup. That will help but if he keeps enabling that Private Address feature there isn't much you can do due to the way that option works - a MAC address is a specific device identifier and that option randomizes this so to the router it looks like a completely new device is then connected. This would happen on any router unfortunately.