Hello, I am using netgear xr500. After connecting my Xbox series x console to the router, when I enter the game on Xbox, it shows upnp error, nat type is good, how can I solve this problem, thanks

I will enter the modem and share the screen, so we come to a conclusion

I entered from the phone, the place to share the screenshot does not work, I will try to log in on the computer tomorrow morning and take a screenshot on my laptop

There is something I really want to ask, can you show what internet settings you have done on the xr device?

Please post a screen capture of what your seeing on this... What Firmware version is currently loaded?What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.

Those two statements kind of contradict each other, where is it showing UPnP error exactly? Are you having issues in game?

upnp error | NETGEAR Communities

64 Replies

FURRYe38
Guru
Nov 08, 2022
Please post a screen capture of what your seeing on this...

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
- faruk_prlk
  Guide
  Nov 09, 2022
  Thanks for your answer, I have the latest version of my xr500 device, modem keenetic omni dsl kn2011, I don't use static ip, I use cat7 ethernet cable, what would you recommend me to do?
  - faruk_prlk
    Guide
    Nov 09, 2022
    Keenetic omni
Netduma-Fraser
NetDuma Partner
Nov 08, 2022
Those two statements kind of contradict each other, where is it showing UPnP error exactly? Are you having issues in game?

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upnp error