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Forum Discussion

LukeJ's avatar
LukeJ
Follower
Jul 07, 2025

Wifi network name changed and no pw requirement

I just had this happen to mine today but mine rebooted its self then changed both wifi names to Netgear with no password, and no the Default SSID is Netgear## in my case is NETGEAR96/-5G, I also want to know what happened. 

xr1000

2 Replies

  • Netduma-Fraser's avatar
    Netduma-Fraser
    NetDuma Partner
    Jul 07, 2025

    It's very likely that it lost power and so actually did a partial reset. Set it up again, change all your settings, reboot from the interface and wait 4 minutes before accessing and it should be fine.

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Jul 07, 2025

    What Firmware version is currently loaded?\

    Is your XR model the v1 or v2 version? 


    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? 
    Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended. 

     

    Factory reset and setup from scratch using a wired PC and web browser? 

    https://kb.netgear.com/22697/How-do-I-install-my-NETGEAR-router-using-the-router-web-interface