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Forum Discussion
Will not accept support is closed on XR700
Netgear this is very bad 2 years WHAT The hmmmmmmm
After a auto update and shutdown DUMA OS will not start
I have tried Reset, factory reset, TFTP upload of new firmware and even downgrade too old firmware
The issue now is all i working LAN, and now i have WIFI LED lit up, but not 2.4 ghz
After full reset and router login and new setup that works, after the last function to get into DUMA OS and set up the rest its says the freeeeeeeeeaking words again
Duma OS not loaded yet
This prroduct is the moste xepsnive in yourline up and i paid 650 dollars for 2 years ago
You need to step up and make GOODWILL on this problem. That after frimware DUMA OS gets killed!!!!!
This is very bad för Netgear
Please let technician contact me ASAP thank you
17 Replies
While many questions about routers are generic and could be answered anywhere, some things need specialist knowledge.
You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:
Nighthawk Pro Gaming Routers - NETGEAR Communities
Gaming routers have their own DumaOS operating system that is nothing like the one on Netgear's standard routers.
I will ask the Netgear moderator to move your message.Could you please confirm which was the latest firmware that you've installed to the XR700 that's left it in it's current state?
Since installing the firmware, have you factory reset the XR700 by holding the reset pin on the back for at least thirty seconds?
After that, you'll need to leave it for a few minutes before heading back to the DumaOS interface to set it up again.
- All is Done I have also tried 3 firmware installs via TFTP
I can. It get duma os to work
I found an secret advanced html page for duma os that works but it’s not complete
So DumaOs is dead in normal mode.What does the power LED look like on your router?
I ask because you mention using TFTP. This is a trick operation that can go wrong.
TFTP is needed only if you have corrupt firmware. The way to check for that is if the power LED is not normal.
If that LED is flashing, the firmware is probably bust. If it is normal, solid white, using TFTP can cause damage.
If the LED is solid white, then you can use the normal manual firmware update.
How do I manually upgrade firmware to my NETGEAR router? | Answer | NETGEAR Support
