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Forum Discussion

Barry_M's avatar
Barry_M
Tutor
Nov 05, 2022

XR1000 geo filter, ping heatmap, connection benchmark, QoS issues

Hello, recently been having some issues with my router, wondering if anyone has had similar issues and how to fix.

Ping heatmap (no games show any servers at all, doesn't allow me to ping again either) Connection benchmark (doesn't not work at all)

QoS (gives a "device not found" message)

I checked and the firmware is up to date (1.0.0.64_1.0.49)

 

4 Replies

  • This sounds like you need to do a factory reset, if you didn't do one after updating that will be why they're not working correctly
    • Barry_M's avatar
      Barry_M
      Tutor

      I have tried factory reset already, after reading through the forums the only way i was able to use these functions is by using 192.168.1.1, However Ping Heatmap and Geo Filter seems to have stopped working now and just times out saying to wait briefly to using this raps again.

      i have tried routerlogin.com and routerlogin.net both same issue. 

      • Netduma-Fraser's avatar
        Netduma-Fraser
        NetDuma Partner
        Go to the System Information page and then in the Rapp panel menu ≡ change the retries to 5, reboot from the interface, wait 2 minutes before accessing and see if it works then please.