Has any resolution been posted for this? I have reloaded the firmware via tftp, reset to factory default multiple times, I do NOT run Netgear Armor and yet I am still looking at this error RIGHT NOW! I know if I power cycle my router, it will reset to factory defaults (Again for about the 50th time in the year I have owned it). Sadly, it is beyond the Netgear replacement period, because I would sent this boat anchor back in a second if i could. My previous "Gaming router" lasted almost 10 years before I replaced it with this piece of junk. -Frustrated owner of an "extreme" gaming router. I guess the extreme related to the amount of frustration it would cause, not stable, high performance it advertized.

Done and applied. Also made the changes Fraser suggest to the RAPPs.

What Firmware version is currently loaded?What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended. What error are you seeing? Please post a screen capture of this error? What all do you have connected to the router? Have you had Armor enabled ever on this router or never?

Hi Furry, Netgear XR1000 router.Firmware: 1.0.0.64 (most current)Comporium 1Gig fiberFiber ONT is an Adtran Total Access 401Cable from fiber ONT is a 7 foot Cat6A cable capible of supporting 10 Gig. All cabled connections to the router use Cat6A or Cat7.Netgear armor has NEVER been turned on after my initial setup, as I have heard it caused issues, and I have tried to remember to disable it anytime I have to reset my router. I verified in the Nighthawk app that my Netgear Armor subscription is expired so I presume it is not active on the router, although I can not verify currently.Connections are a myriad of things, laptops, desktop, Roku streaming devices, gaming consoles, smart lights, a printer....usual stuff.

What browser are you using here? Is this seen in MS Edge or Firefox as well? When is the error displayed? On logging into the routers web page? If a factory reset is performed and you walk thru the setup wizard with a wired PC and MS Edge or FireFox, is this item still seen? If Armor has not ever been enabled, I don't think this would be causing this problem. How was the FW updated on this router? Thru the routers web page manually or via Nighthawk app?

Thanks for the quick reply. I see the same error in both Edge and Chrome when logging into the router's admin page (routerlogin.net). If I factory reset the router, the issue goes away, but then I have a long setup time to get things reconfigured. A backup of the router config hardly restores anything at all in regards to the settings (WiFi settings, DHCP IP assignments/reservations, any of the performance enhancing features, ad blocker, etc). Most settings remain at "Factory default" after I restore backups, so I don't think a backup is really worth anything. When the firewall updated to 1.0.0.64, it originally completed it through the web interface. After that failed the next day, I used tftp to re-update the firmware. I have never used the Nighthawk app as I just preferred to use the web interface. Thanks for the feedback Furry. I appreciate your throughness. -Robert

XR1000 Issues Constant Crash | NETGEAR Communities

21 Replies

FURRYe38
Guru - Experienced User
Sep 06, 2022
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.

What error are you seeing? Please post a screen capture of this error?

What all do you have connected to the router?

Have you had Armor enabled ever on this router or never?
- Blarn_Kranston
  Apprentice
  Sep 06, 2022
  Hi Furry,
  
  Netgear XR1000 router.
  Firmware: 1.0.0.64 (most current)
  Comporium 1Gig fiber
  Fiber ONT is an Adtran Total Access 401
  Cable from fiber ONT is a 7 foot Cat6A cable capible of supporting 10 Gig. All cabled connections to the router use Cat6A or Cat7.
  Netgear armor has NEVER been turned on after my initial setup, as I have heard it caused issues, and I have tried to remember to disable it anytime I have to reset my router. I verified in the Nighthawk app that my Netgear Armor subscription is expired so I presume it is not active on the router, although I can not verify currently.
  Connections are a myriad of things, laptops, desktop, Roku streaming devices, gaming consoles, smart lights, a printer....usual stuff.
  - FURRYe38
    Guru - Experienced User
    Sep 06, 2022
    What browser are you using here?
    
    Is this seen in MS Edge or Firefox as well?
    
    When is the error displayed? On logging into the routers web page?
    
    If a factory reset is performed and you walk thru the setup wizard with a wired PC and MS Edge or FireFox, is this item still seen?
    
    If Armor has not ever been enabled, I don't think this would be causing this problem.
    
    How was the FW updated on this router? Thru the routers web page manually or via Nighthawk app?

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XR1000 Issues Constant Crash