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Shahared's avatar
Shahared
Aspirant
Dec 14, 2021
Solved

XR300 firmware shows wrong version number in system information.

So I had recently manually installed the most current listed firmware for the XR300, version 1.0.3.68_10.3.50. Checking the version number listed in system information shows version 1.0.3.66_10.3.48. If I let the router auto check for updates, it detects no new updates.

 

I redownloaded the most current version, with the filename 1.0.3.68_10.3.50. If I attempt to install this firmware, it asks if I am sure I want to install this because it is the same as the previously installed firmware. So I am under the assumption that the firmware is not reported correctly in the system information section, or something fishy is going on with the actual update.

 

Any suggestions?

  • Clear the browser cache/cookies, refresh the System Information page and it should update

4 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Netgear has set up a community forum specifically for the NightHawk Gaming Router products. Most of the people who watch that forum are more likely to have experience with NH gaming router products and know how to work it better than those of us who follow this router forum. Might be more likely to find someone who has a solution if the question is posted there:
    https://community.netgear.com/t5/Nighthawk-Pro-Gaming-Routers/bd-p/en-home-nighthawk-pro-gaming-routers

     

    Be sure to clear out all browser caches before and after updating FW. 

    Use a different browser, MS Edge or Firefox.

    Factory reset the router after the router is back to ready from processing the FW update file. Setup from scratch.

     

    Please use this link to the main forum product list to review and choose where to make your posts. 
    https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear


    Thank you.

    • Shahared's avatar
      Shahared
      Aspirant

      Thank you for the help. Sorry that I posted in the wrong area.

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        Will ask to have it moved for you. :smileywink:

  • Clear the browser cache/cookies, refresh the System Information page and it should update