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Forum Discussion
Dorilla
May 11, 2020Aspirant
Xr300 made my internet slower?
Hello, I recently purchased a XR300 router, hoping that it will improve my ping and spontaneous internet disconnection. I mostly play league of legend and prior to this router, my ping was set around 70-80. Now after I installing my XR300, the ping always sit around 90-110, which is very weird and frustrating. The wifi signal is defintly better with 5GHz wifi but I don't understand how it made my ping higher.
I use XR300 for router and use Arris Surfboard SB6141 as my modem.
Use Window 10 and my XR300 firmware is XR300 1.0.3.38_10.3.30
Anybody got any idea what is giving me this problem?
4 Replies
- FURRYe38Guru - Experienced User
Have the ISP check the signal and line quality UP to the modem.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.I would use pingplotter.com app and directly test with a wired PC connected to your modem first. Then test with the XR router in the mix.
- Netduma-FraserNetDuma PartnerAre you using QoS? If so what settings are you using? It's likely you're experiencing local congestion and just need to optimize QoS.
- DorillaAspirant
I have already set up my QoS as my computer occupies 38, and remaining devices rest around 6 ( for both download and upload). And yet, my ping still raised. Are there any other solution that I should look into?