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McRob1's avatar
McRob1
Luminary
Sep 03, 2020

XR450 Router Having Connection Issues

My XR450 with firmware vertion 2.3.2.56 is having connection issues.  My computer is connected using a eithernet connection and yesterday I was not able to connect to most web sites.  I could connect to google and a few others but in general connections were not working.  I unplugged the router and plugged it back in to do a power reset and then everything worked again.  I could connect to any internet site as usual.

Today I connected to the router and was checking some settings.  The router would not display the Network Monitor screen.  So I power cycled the router again.  All worked fine for a couple of hours.  Now when I log into the router I get a spinning circle with the note: "Error: This R-App is not loaded yet, please try again in a minute."

 

Does anyone have any ideas on what I can do other than purchase a new router and throw this one away.

 

Thanks

3 Replies

  • Netduma-Fraser's avatar
    Netduma-Fraser
    NetDuma Partner
    Sep 04, 2020
    For the website issue change your DNS in Internet Setup and see if that helps. For Rapp not loading - go to System Information and in the Rapp panel options change the number of retries to 5 and reboot the router - see if that helps.
    • McRob1's avatar
      McRob1
      Luminary
      Sep 06, 2020

      I have determined that the Router was overloaded.  A new neighbor moved in near my house and was broadcasting on the 5Mhz freequency using the same channel 157 that I had set a couple of years ago.  I did some research and found out that I could use my Apple Computer to do a scan of all the wireless devices in my neighboor hood.  I found a channel that was not being used by anyone close and set the Router on that channel.  The router is now back to normal and actually works again.

       

      I still wonder why it couldn't handle some wifi interference and went into overload.

       

      Thanks for answering my question.

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User
        Sep 06, 2020

        Also try turning down the power output of the RBRs wifi radios from 100% to 50% and see if this changes anything when you have wifi neighbors hear by. Under Advanced Tab/Advanced Settings/Wireless Settings

         

        Enjoy,