NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

blackshirt40's avatar
blackshirt40
Guide
Dec 17, 2019

Xr500 5g band completely disappears

Is there a newer beta firmware I can try? Ever since the last stable firmware was pushed out I have had really inconsistent wifi issues with the bands dropping randomly or just really poor performance. Was never an issue before.

3 Replies

  • Netduma-Fraser's avatar
    Netduma-Fraser
    NetDuma Partner
    Dec 17, 2019
    There isn't unfortunately. Are you using Smart Connect? If you disable this does it work any better when manually connecting to 5GHz?
      • Netduma-Fraser's avatar
        Netduma-Fraser
        NetDuma Partner
        Dec 18, 2019
        Have you changed anything in Advanced WiFi Settings at all? Could you try making a guest WiFi network and see if that performs any better please?