XR500 afterwarranty service

Question

Hello,I'm looking for afterwarranty service for XR500 device - uboot is broken, device is working in switch mode, only usb2 led is lighting.Where can I find list services that will be able to reprogram flash in Europe?

Netduma-Fraser · Answer

How did that happen? Your best bet is to use TFTP to try and upload the latest firmware and see if that resolves it https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP

z0nk · Answer

I don't know (power light is not blinking)- there's no response on serial port (previously it was) = no hope for tftp

engineers designd this device very well - it has broken just after warranty. No after warranty service = when it's broken, there's no chance to save our planet from electroscrap.

For 1 year I was happy customer but now, I will avoid to purshase device s from Netgear - better to go for unbranded device for less than half price.

Netduma-Fraser · Answer

Have you tried the TFTP method at all?

mardock2009 · Answer

hiafter reboot routeri have same problem only usb2 ligt on and light from connected ethernet cable .... router not booting no power lighttry power off for 5 min and transfer image via tftp but not response from tftp ant help please ?

Netduma-Fraser · Answer

mardock2009 a reboot caused this issue? How did you reboot it? Can you access the interface?

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XR500 afterwarranty service

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