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Bob_The_Builder's avatar
Bob_The_Builder
Aspirant
Nov 19, 2019

XR500 and AT&T IP Passthrough

Lookign for suggestions.  Just purchase an XR 500 and installed it behind my AT&T Pace5268AC.

 

I want to have IP Passthrough enabled, but it can't quite get it to work.  When IP Passthrough is NOT ENABLED the network is working, my devices pull an IP from the 10.x.x.x range i have configured in the XR and all seems well.

 

However when i enable IP passthrough, the XR correctly obtains the WAN IP from the AT&T modem, but I can not browse to any pages from any of my devices.  However, i can ping and resolve names just not browse.

 

Any thoughts?

7 Replies

  • Netduma_Alex's avatar
    Netduma_Alex
    NetDuma Partner
    Nov 20, 2019

    Could you try setting a manual DNS server on the XR500? Maybe 8.8.8.8 and 8.8.4.4

    • Bob_The_Builder's avatar
      Bob_The_Builder
      Aspirant
      Nov 20, 2019
      That is how it is configured currently. Doesn’t seem to be dns since I can ping web pages from the command prompt and they resolve just fine.

      • Netduma_Alex's avatar
        Netduma_Alex
        NetDuma Partner
        Nov 20, 2019

        Oh yeah, fair point, although I guess those pages could be cached on your computer.

         

        Have you rebooted the router and the modem at the same time since you made this change?

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Nov 20, 2019

    I would contact your ISP or do a search on how to correctly setup IP Pass-thru on your modem for the XR router. 

     

    • Bob_The_Builder's avatar
      Bob_The_Builder
      Aspirant
      Nov 20, 2019
      It’s done correctly just not working but I have a call I to them to see if they can Un-jank their device