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Forum Discussion
XR500 and BT Fibre 900 FFTP
Hi all,
Reading through the forums and online it looks like there is a common fault with the XR500 with them being capped to 550mb/s. I have spoken to BT and they have confirmed im getting 935mb/s to my line and it shows that when i use my BT hub they supplied. If i plug in via ethernet to my XR500 the speed varies massively. Sometimes 900, sometimes 300. From what I can tell it looks like there is a common fault with the XR500 where it cannot handle these speeds (although they state online that they can). I was wondering if anyone had a fix for this from their own experience or whether its time for me to jump ship and move to another brand.
TIA.
37 Replies
- I wouldn't say that's a common fault really. Are ALL devices connected to the XR? Are you using QoS?
Hi Frazer,
I'd have to disgaree on that one, I have read through a number of threads on here and also on other webpages about it and the only fixes I have seen so far are new routers, it seems pretty common.
The XR is the only router I am using, i tried the Smart Hub 2 for comparison.
I have tried this with no other devices connected, no devices connected via WIFI, different devices connected, 1 connected, all of mine connected and the issue is the same. I have been on the phone to BT numerous times, even had 3 engineer visits to check the line is fine. Numerous cables tried.
QOS is off, checked my ports speeds all set at 1000. Speed test on the actual router tops out at 525 (approx).
- What firmware version are you on currently?
