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Forum Discussion
xr500 cant get back online after reset
i reset my router as it wasnt filtering for pc games as no servers where showing on the geofilter. i read online that a reset could be useful so i did this, once it reset it started the setup by first checking my internet speed it next too me to a page that asked me to change admin settings, these being the password and the security questions. once i had set my new security questions and my password i clicked next and it came up with 400 bad request and wont let me get any further. i have since reset multiple times and also been trying for hours but it just seems like the same loop that i cannot get past? please help because i cant get onto the internet as it wont fully set up
28 Replies
Hello Jacobpauledward
The power outage may have caused the factory reset due to the sudden nature of turning off. It's not something we can really test for but if it hasn't happening before and only occurred when the power outage occurred I think it should be fine, do keep and eye out though.
I have this exact same issue, i did not have any power outage, i reset my router and now i cant get past the speed check. Exactally the same issue as OP described.
- If you're connecting to the WiFi while completing the wizard and then changing the WiFi details in the wizard you will need to reconnect using the changed WiFi details and you should be able to complete it. Otherwise using ethernet should get you through the wizard without issue.
