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Forum Discussion

Mrw00z's avatar
Mrw00z
Tutor
Sep 29, 2020

XR500 connection after reset

Does anyone else have an issue where the router will not reconnect to the modem after reset? Specifically if the modem is reset first, then the router, it will not connect until the modem is reset again. Modem in question is Comast XB7-T.

2 Replies

  • Yep, have the same issue when I want to reset the router. I power off both my cable modem and the XR500. Then turn on the XR500 and wait for the lights on the left side to cycle on/off then turn on the cable modem and everything comes up running fine.

    • Netduma-Fraser's avatar
      Netduma-Fraser
      NetDuma Partner
      Do the above, sometimes routers can be finicky about the order they're booted in to get a connection successfully.