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Forum Discussion
tacticalrandy
Jul 31, 2019Aspirant
Xr500 connectivity issues with LAN
Good Evening,
I just recently purchased the Nighhawk Pro Gaming XR500 and I am currently having the same issue everyone else is having with the LAN connection not working. Currently all my devices that are wireless are woring fine but my two Xbox one X that are connected via ethernet are having issues conecting to the internet. I went ahead a reseted my modem only and it works but is their anyway to actually fix the issue itself?
8 Replies
- Netduma_AlexNetDuma Partner
Have you tried the hotfix firmware? https://forum.netduma.com/topic/28523-new-xr500-hotfix-firmware-for-drop-outs/
- tacticalrandyAspirantTried the update still having same issue. Turned on Xbox and it has no internet connection everything else is working fine.
- FURRYe38Guru - Experienced User
Ensure your xbox networking settnings are set to Automatic. Remove any static IP addresses if present.
Swap LAN cables.
Do you see any Front LED on the front of the XR router for the xbox console when it is turned on? Which port you use should light up whent the xbox is turned on. WHITE should be seen.
To clear any networking caches from the console, hold the front power button until the console turns off. Let then go. Then power back on.
- FURRYe38Guru - Experienced User
What happens if you disable "Instant ON" on both game consoles?