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Xr500 Crashing and restarting on firmware V2.3.2.40
HI Guys,
Just woundered if anyone has had issues with the latest Firmware for the XR500 router. It has an up time of between 2hrs-3days then crashes and the router has to reboot Lossing all connections etc. I have tried different ideas unplugging all connections, flashing from download or via router. Reset back to factory defults.
Each time i revert back to the previous firmware V2.3.2.32 and works fine. There is nothing in the logs so abit stuck
Regards
Jon
Obviously a bad firmware release. Stay on what works for now
7 Replies
Obviously a bad firmware release. Stay on what works for now
You have posted your message in the section of this community given over to Nighthawk WiFi Routers. (This is easily done, given Netgear's impenetrable community structure.) Your device is a Nighthawk Pro Gaming Router.
You might get better replies, and find other answers, over in the appropriate section:
Nighthawk Pro Gaming Routers - NETGEAR Communities
That could be particularly important for these routers, because the DumaOS people keep their eye on messages.- Hi Jon, sorry to hear you're having this issue. Some users have seen this and it's due to consoles being in an instant on/standby mode state. When finished playing could you shut down consoles fully and see if that resolves it please? Teams are working on a fix.
He's got game consoles?
Netduma-Fraser wrote:
Hi Jon, sorry to hear you're having this issue. Some users have seen this and it's due to consoles being in an instant on/standby mode state. When finished playing could you shut down consoles fully and see if that resolves it please? Teams are working on a fix.
What browser are you using to udpate FW? You might try IE11 or FF or Opera.
I would do a factory reset before, load the FW file, factory reset after then set up from scratch.
gycuk1 wrote:
HI Guys,
Just woundered if anyone has had issues with the latest Firmware for the XR500 router. It has an up time of between 2hrs-3days then crashes and the router has to reboot Lossing all connections etc. I have tried different ideas unplugging all connections, flashing from download or via router. Reset back to factory defults.
Each time i revert back to the previous firmware V2.3.2.32 and works fine. There is nothing in the logs so abit stuck
Regards
Jon
