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Forum Discussion
XR500 Device Manager Issue
Hi there, I am experiencing an issue with my XR500 Device Manager. I believe it is only an issue with my desktop computer. It does not show as an online device. It doesn't matter if I'm on wireless o...
Try and update FW and see if this corrects this issue:
Do a factory reset and setup from scratch after you have applied the update file.
Thank you for the reply. If I do the firmware update, will it wipe out all of my settings? I know you said I should do a factory reset but I really don't want to have to do that after every firmware update and need to reconnect all my devices, etc...so will it wipe all of my settings out?
Also, why is the latest firmware version not being automatically pushed out to people?
Still happened to me on .56 firmware. I must have ps4pro on when I reboot router. Then keep it in sleep mode. If I turn it off, it goes offline and never comes back online.
- Could you try downgrading to the .32 version please and see if that resolves the issue? It's something we're aware of that has been introduced in the latest versions but should work on .32.
If you upgrade to v56. It won't wipe your settings out. Only Factory Reset or ERASE will do that. It's recommended to do a factory reset if one encounters odd issues or problems that can't be solved by normal troubleshooting means, power cycles or reboots or minor changes. A reset maybe needed to see if this problem still appears from a default configuration with out any user configurations. You are encouraged to do a backup configuration to file for safe keeping.
Brennan73 wrote:Thank you for the reply. If I do the firmware update, will it wipe out all of my settings? I know you said I should do a factory reset but I really don't want to have to do that after every firmware update and need to reconnect all my devices, etc...so will it wipe all of my settings out?
Also, why is the latest firmware version not being automatically pushed out to people?
