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Forum Discussion
XR500 Dropping Connection Once A Day
I have been using this Netgear XR500 about 6 months now and almost every single day it drops internet connection. I've read about this issue when trying to fix it a couple months ago and it seems fairly common. I read from multiple posts by Netgear that the latest firmware was supposed to fix it so I upgraded to V2.3.2.134. Unfortunately, it has not fixed the issue. I have been on multiple ISPs with this router and I know for a fact that the ISP is not the issue. I am using a cat 6 ethernet cable from my NTD.
Please if there is any way to fix this I would love to know as I disconnected today during an online exam, I'm close to getting a different router.
5 Replies
- In LAN Settings, set the DHCP range to start at .50, then assign reserved IP addresses to devices between .2 & .49 so they're out of the DHCP range, apply, reboot from the interface, wait 4 minutes and see if that stops the disconnects.
Are they ever gonna fix the issue?
- We've let them know multiple times over the years about the issue, I would hope so.
Hi,
Been a couple days now and I can confirm unfortunately that has not fixed the issue. Is there anything else I can do?
Thank you for your help.- Assuming you have given all the devices a reserved IP, disable DHCP entirely and see if that helps please.
