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Forum Discussion
Xr500 dropping ps4 game and party connection
Hi guys, this is a great router.... When it's working right. This only seems to happen at night (somewhere between 8pm and midnight) I'll be in a party chat and a game when the router will randomly drop internet for a moment. This results in a disconnection from both. I don't see the entire internet dropping. In fact it comes back instantly. I'm on the new firmware and the hotfix firmware. Tried both.
Tested my old router with no issues. So much for a $300 GAMING router lol. Anyone have a solution?
Tested my old router with no issues. So much for a $300 GAMING router lol. Anyone have a solution?
23 Replies
What FW is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
What WPA security modes are you using? Use WPA2 and AES only.- I'm on the beta firmware which was supposedly the fix for my issue. I've noticed in the log it does a DHCP release and moments later internet went down. I'm connected directly to my fiber line with the router
How is the PS connected? Wired or wireless?
Set a IP address reservation ON the router for the game console.
I would contact NG support about this.
