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Forum Discussion
Billybudz420
May 02, 2018Apprentice
XR500 drops internet
I am having an issue where the internet stops working..... I have 2 Xbox ones being used and they randomly disconnect and now the wifi doesn't work either. The wifi is connected but no internet. On...
- Sep 08, 2018
The firmware has now been publicly released: https://community.netgear.com/t5/Nighthawk-Pro-Gaming-Routers/New-Firmware-for-XR500-2-3-2-32-fixes-disconnection-issue/m-p/1636839#M3864
If you are having a disconnection issue, please upgrade to this firmware (or a later one in the future). Thank you everyone for your patience
Netduma-Fraser
May 17, 2018NetDuma Partner
We're narrowing down on the issue. Do you use an Xbox One by any chance?
Cajunbull
Nov 13, 2018Aspirant
Im having the same issue.New router bought Sat 11-10 I do have 2 Xboxes connected. 1 hardwired and the other wireless. I have to power cycle router everyday to get conection back. I have the current firmware any sugestions? have a NG 6400 no issues at all.