NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
jhilgendorf
Apr 16, 2021Aspirant
XR500 Firmware update v.2.3.2.114 Packet Loss
I am having an issue with packet loss ever since i updated my firmware to v.2.3.2.114. I have restarted and factory reset the router multiple times to try and resolve the issue with no luck.
The first photo is a pingplotter test run through my XR500 the second image is run through just the modem.
Any help is greatly appriciated.
3 Replies
- Netduma-FraserNetDuma PartnerI can't see the picture from the XR500, can you attach it like you did with the modem picture please?
- jhilgendorfAspirant
- Netduma-FraserNetDuma PartnerYou're not experiencing packet loss don't worry, if you were then it would appear on the bottom graph so you can ignore that