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Forum Discussion
XR500 INTERNET PROBLEMS
hi all,
i have the XR500 and have had nothing but problems with it. drops raginging from 20/31 times in a day. I first thought this was my ISP and had multiple engineer visits trying to figure out if it was a infrastructure problem but i now conclude its a hardware problem. I have used both my ISP router with the XR500 and a netgear d7000 as a modem and both setups have seen multiple drops. I have seen that some people have updated firmware to try and patch this problem. I have the most up to date firmware when i re installed this router back to factory reset only two days ago 28/09/19.
can i get a debugging firmware or blanco firmware to wipe this router and re flash a new image to try and get this router working like it should.
Any suggestions are welcome i really dont want to have to bin this peace of kit
thank you
12 Replies
Can I ask what hardware you have the XR500 connected to? Is it a modem or an ISP router?
- Hi thanks for the reply. It's connected to a D7000 Netgear router set as a modem mode. I have had this issue since I first bought this XR500 but thought it was an ISP problem only to find it's actually on my hardware
A D7000? Hm, okay you'd think that would be compatible given it's Netgear.
Could you take the D7000 out of Modem Mode and instead put the XR500 into the DMZ of the D7000? This has been known to stop drops.
