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Forum Discussion
XR500 Internet speed Problem
Hello, I'm having a bit of a problem with my internet speed. When i plug into our isp router (Router Mode & Moderm Mode) i get my full isp speed but when i connect to the xr500 my speed drops by about half and lower.
ISP Router - 450 - 500 MBs (Full Speed)
XR500 - 160 - 240 MBs (Low Speed)
Current Settings.
QOS - Disabled,
Anti bufferbloat - Never,
IPV6 - Disabled,
VPN - Disabled,
ISP Router (Router Mode), Full Speed , (Moderm Mode), Full Speed.
XR500 Speed drop's by half
IP_ADDRESS,TEST_DATE,TIME_ZONE,DOWNLOAD_MEGABITS,UPLOAD_MEGABITS,LATENCY_MS,SERVER_NAME,DISTANCE_MILES,CONNECTION_MODE "0.0.0.0","1/3/2020 2:28 PM","GMT","501.55","37.47","7","Birmingham","0","multi" "0.0.0.0","1/10/2020 5:52 PM","GMT","163.63","24.28","8","Birmingham","0","multi" "0.0.0.0","1/14/2020 11:39 PM","GMT","122.96","36.95","8","Birmingham","0","multi" "0.0.0.0","2/3/2020 11:11 AM","GMT","222.82","36.91","9","Birmingham","0","multi" "0.0.0.0","2/21/2020 1:02 PM","GMT","218.31","24.76","9","Birmingham","0","multi" "0.0.0.0","2/24/2020 11:05 AM","GMT","318.23","27.38","9","Birmingham","0","multi" "0.0.0.0","2/26/2020 8:25 AM","GMT","120.77","35.24","6","Birmingham","0","multi" "0.0.0.0","2/26/2020 8:57 AM","GMT","230.36","37.16","9","Birmingham","0","multi" "0.0.0.0","2/26/2020 9:22 AM","GMT","177.41","37.09","9","Birmingham","0","multi" "0.0.0.0","2/26/2020 9:42 AM","GMT","174.23","36.56","8","Birmingham","0","multi" "0.0.0.0","2/26/2020 9:49 AM","GMT","145.08","37.04","9","Birmingham","0","multi" "0.0.0.0","2/26/2020 10:03 AM","GMT","171.40","37.15","9","Birmingham","0","multi" "0.0.0.0","2/26/2020 10:04 AM","GMT","197.24","37.13","9","Birmingham","0","multi" "0.0.0.0","2/26/2020 10:09 AM","GMT","227.25","37.17","9","Birmingham","0","multi" "0.0.0.0","2/26/2020 10:12 AM","GMT","215.13","37.17","9","Birmingham","0","multi" "0.0.0.0","2/26/2020 10:14 AM","GMT","203.39","37.18","8","Birmingham","0","multi" "0.0.0.0","2/26/2020 10:45 AM","GMT","222.82","37.18","8","Birmingham","0","multi" "0.0.0.0","2/26/2020 11:09 AM","GMT","171.42","37.09","9","Birmingham","0","multi" "0.0.0.0","2/26/2020 11:12 AM","GMT","142.32","37.05","8","Birmingham","0","multi" "0.0.0.0","2/26/2020 11:13 AM","GMT","224.98","37.16","9","Birmingham","0","multi" "0.0.0.0","2/26/2020 11:14 AM","GMT","219.01","37.13","9","Birmingham","0","multi" "0.0.0.0","2/26/2020 11:36 AM","GMT","215.65","37.07","9","Birmingham","0","multi" "0.0.0.0","2/27/2020 9:30 AM","GMT","205.50","37.04","9","Birmingham","0","multi" "0.0.0.0","3/4/2020 4:26 AM","GMT","133.67","36.84","9","Birmingham","0","multi" "0.0.0.0","3/4/2020 2:19 PM","GMT","221.31","37.21","9","Birmingham","0","multi" "0.0.0.0","3/6/2020 9:04 PM","GMT","2.14","27.54","11","Birmingham","0","multi" "0.0.0.0","3/6/2020 9:05 PM","GMT","158.82","29.22","9","Birmingham","0","multi" "0.0.0.0","3/7/2020 8:28 AM","GMT","170.70","34.18","8","Birmingham","0","multi" "0.0.0.0","3/8/2020 4:14 PM","GMT","523.38","35.42","9","Birmingham","0","multi" "0.0.0.0","3/8/2020 4:15 PM","GMT","537.17","35.92","9","Birmingham","0","multi" "0.0.0.0","3/9/2020 9:14 AM","GMT","126.65","32.66","9","Birmingham","0","multi" "0.0.0.0","3/9/2020 7:03 PM","GMT","110.78","28.48","8","Birmingham","0","multi" "0.0.0.0","3/10/2020 6:39 AM","GMT","145.77","33.80","8","Birmingham","0","multi" "0.0.0.0","3/11/2020 4:42 PM","GMT","499.17","37.13","8","Birmingham","0","multi" "0.0.0.0","3/11/2020 6:51 PM","GMT","490.18","36.46","9","Birmingham","0","multi" "0.0.0.0","3/12/2020 6:43 AM","GMT","111.38","29.19","9","Birmingham","0","multi" "0.0.0.0","3/12/2020 1:24 PM","GMT","116.99","29.39","8","Birmingham","0","multi" "0.0.0.0","3/12/2020 1:25 PM","GMT","143.60","34.00","9","Birmingham","0","multi" "0.0.0.0","3/17/2020 11:27 AM","GMT","291.14","35.85","9","Birmingham","100","multi" "0.0.0.0","3/18/2020 8:36 AM","GMT","374.88","33.45","7","Birmingham","0","multi" "0.0.0.0","3/18/2020 10:17 AM","GMT","194.33","37.06","9","Birmingham","0","multi" "0.0.0.0","3/18/2020 10:18 AM","GMT","155.92","36.89","9","Birmingham","0","multi" "0.0.0.0","3/19/2020 12:10 AM","GMT","207.65","37.00","8","Birmingham","0","multi" "0.0.0.0","3/19/2020 12:11 AM","GMT","217.71","37.02","9","Birmingham","0","multi" "0.0.0.0","3/19/2020 12:14 AM","GMT","195.75","36.96","8","Birmingham","0","multi" "0.0.0.0","3/19/2020 12:17 AM","GMT","211.69","36.99","9","Birmingham","0","multi" "0.0.0.0","3/19/2020 12:26 AM","GMT","335.52","36.91","8","Birmingham","0","single" "0.0.0.0","3/19/2020 12:28 AM","GMT","193.75","36.97","9","Birmingham","0","multi" "0.0.0.0","3/19/2020 8:41 AM","GMT","215.17","37.07","8","Birmingham","0","multi" "0.0.0.0","3/20/2020 5:00 AM","GMT","186.98","37.01","8","Birmingham","0","multi" "0.0.0.0","3/20/2020 6:33 AM","GMT","203.83","37.09","9","Birmingham","0","multi" "0.0.0.0","3/31/2020 6:49 AM","GMT","228.38","37.09","9","Birmingham","0","multi" "0.0.0.0","4/2/2020 7:08 AM","GMT","214.76","37.14","8","Birmingham","0","multi" "0.0.0.0","4/7/2020 12:56 PM","GMT","194.32","37.08","9","Birmingham","0","multi" "0.0.0.0","4/9/2020 10:32 AM","GMT","211.26","35.91","9","Birmingham","0","multi" "0.0.0.0","4/9/2020 10:35 AM","GMT","230.86","36.81","9","Birmingham","0","multi" "0.0.0.0","4/9/2020 10:37 AM","GMT","178.05","37.04","9","Birmingham","0","multi" "0.0.0.0","4/9/2020 10:43 AM","GMT","131.77","37.00","9","Birmingham","0","multi" "0.0.0.0","4/9/2020 10:43 AM","GMT","175.51","36.97","8","Birmingham","0","multi" "0.0.0.0","4/9/2020 10:47 AM","GMT","201.02","36.62","6","Birmingham","0","multi" "0.0.0.0","4/9/2020 10:50 AM","GMT","75.47","12.58","9","Birmingham","0","multi" "0.0.0.0","4/9/2020 10:51 AM","GMT","498.78","36.45","9","Birmingham","0","multi"
I've included my history for this year from the time i got this modem. This is a full log of tests from both the XR500 and ISP router as you can see the XR500 is capping the speed to lower then half.
Anyone have any ideas why the router is killing the isp speeds so much.
20 Replies
- What have you used to do these speed tests? Have you input your speeds correctly in the Anti-Bufferbloat option menu and when you disabled QoS did you do it from the same menu?
Speedtest.net.
Antibuffer is disabled but set its self from factory reset (549down 37.18up).
QOS was disabled from the antibuffer section. (now get a big msg saying its disabled everytime i click on qos)- Did it detect the correct speeds? If you do the setup wizard again in Settings does it detect the correct speeds again?
