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ShinyCharz's avatar
ShinyCharz
Aspirant
Jan 27, 2022

XR500 Internet Speeds / Latency (Connection)

Hello - I currently have 1 GIG internet thru my ISP. When I run the connection benchmark it will only go to 320 - 400 and that's it and give the internet speed a D. I can't figure out the issue on why it's not getting the full download speed from the modem. When I run a speedtest on speedtest.net it's typically 940/45 with 12 MS. The XR on connection benchmark is 25+ and on my xbox it's 40+. There is a serious issue and i'm not entirely sure on how to fix it or what the exact problem is. Any help would be appreciated.

7 Replies

  • We're still improving the results shown by Benchmark so you can ignore that, as you're getting the expected speeds through Speedtest.net it's all working fine.
    • ShinyCharz's avatar
      ShinyCharz
      Aspirant

      Would there be a reason why my ping is so high during online gaming - terrible latency. 

      • Netduma-Fraser's avatar
        Netduma-Fraser
        NetDuma Partner
        What does the Geo-Filter say the ping is and what does the in game ping say?
    • Fudien's avatar
      Fudien
      Aspirant

      Netduma-Fraser Is this still a known issue. When going through a web based speed test I am getting roughly 900/900, but when I use the internal connection testing it is around 450/450. I am running V2.3.2.130 

      • Netduma-Fraser's avatar
        Netduma-Fraser
        NetDuma Partner
        Fudien we're still improving the results from Benchmark but don't worry, if the other test is saying 900/900 that is what you will be getting