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Forum Discussion
XR500 losing 5gh signal daily
I've been having a LOT of issues with my XR500 lately. Foremost is my 5gh broadcast just disappearing every day. The 2.4gh is still broadcasting and working even when the 5gh is not. I've also had to reboot at least once a day due to losing internet connectivity. Any help would be appreciated.
Currently on firmware V2.3.2.114 and a fresh reset was done after applying the update.
5 Replies
- Sorry to hear you're having this issue. I assume you have disabled Smart Connect then? Disable the 5GHz radio in Settings > Advanced > Advanced WiFi, apply, reboot from the interface, wait 2 minutes, then enable, apply, reboot from the interface, wait 2 minutes and see if it is more consistent then.
So a few things happened, I ended up doing another factory reset on the XR500 it helped to stabalize things. I did however need to replace my comcast modem, I have done so and reconnected everything. My connection is a lot better but even 12 hours later I came home from work to find my network needed another reset to reestablish my internet connection so my kids can get to e-learning for the day. I noticed this same string of errors on the XR500 repeating over and over again throughout the night:
[DumaOS] Error parsing line in ARP table: 'fe80::1603:aa4f:404e:e4fb dev br0 lladdr ec:aa:25:52:74:d6 STALE', Friday, March 19, 2021 08:50:05
[DumaOS] Error parsing line in ARP table: 'fe80::3aba:f8ff:fe36:8e3b dev br0 lladdr 38:ba:f8:36:8e:3b STALE', Friday, March 19, 2021 08:50:05
[DumaOS] Error parsing line in ARP table: 'fe80::1603:aa4f:404e:e4fb dev br0 lladdr ec:aa:25:52:74:d6 STALE', Friday, March 19, 2021 08:49:51
[DumaOS] Error parsing line in ARP table: 'fe80::4691:60ff:fe9d:513e dev br0 lladdr 44:91:60:9d:51:3e STALE', Friday, March 19, 2021 08:49:37
[DumaOS] Error parsing line in ARP table: 'fe80::4691:60ff:fe9d:513e dev br0 lladdr 44:91:60:9d:51:3e STALE', Friday, March 19, 2021 08:49:25
[DumaOS] Error parsing line in ARP table: 'fe80::4691:60ff:fe9d:513e dev br0 lladdr 44:91:60:9d:51:3e STALE', Friday, March 19, 2021 08:49:11
Is this related to my issues in any way? I appreciate any guidance you can give.
- That's in regards to IPv6 - do you have IPv6 enabled on the XR? If you do then disable that and see if it improves.
