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Mrcurlyyyy's avatar
Mrcurlyyyy
Aspirant
Feb 02, 2021

Xr500 nighthawk not connecting to ps4

My nighthawk router works on everything including my phone, laptop, even my TV but when I try to get it on my ps4 it always says it can’t connect to the internet.. I tried restarting I tried everything and nothings working. I don’t know what to do, need serious help

4 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    what modem/gateway is it connected to ?

    What firmware is on the router? 

    did you go into the ps4 and forget the network and then retry? 

     

    • Mrcurlyyyy's avatar
      Mrcurlyyyy
      Aspirant
      I’m using a spectrum modem and router..
      I’m not entirely sure what you mean by gateway I’m not to big on this stuff. I did try disconnecting multiple times and I get the same result. And I have it plugged in via Ethernet cord so I’m just confused and don’t know how to fix it
      • plemans's avatar
        plemans
        Guru - Experienced User

        the spectrum modem/router is the gateway. What model is it? 

         

        And not just disconnecting but erasing the settings for the wireless.