NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

NorCAL2700's avatar
NorCAL2700
Aspirant
Dec 13, 2018
Solved

XR500 not finding closest server anymore

So i have the XR500 and have everything set according to the "Optimization tips and tricks for Fortnite" guide. My issue is that I live in Northern California where one of the NA-West servers is located, but even with Strict/Filtering mode on, the NorCal sever does not show up on the map only the Oregon server. I've had the router now for approximately 3-4 months and was not an issue until now, I've already updated to the latest firmware and I'm still being forced to play on Oregon servers when spectating mode is active and when I turn on filtering mode I cant join any matches at all. I went from having 5-20 ping on the NorCal server to 30-50 ping on the Oregon server. Is there a reason why I cant see/join the NorCal server anymore? I'm currently playing on ps4, btw.

  • **Update: I tired switching server regions in-game to "Auto" and my ping is back to normal and the NorCal server shows up again. I had the server region on NA-West, but for somereason instead of connecting me to the closest server on NA-West it was automatically defaulting me to the Orgeon server each time.

7 Replies

  • **Update: I tired switching server regions in-game to "Auto" and my ping is back to normal and the NorCal server shows up again. I had the server region on NA-West, but for somereason instead of connecting me to the closest server on NA-West it was automatically defaulting me to the Orgeon server each time.

    • Netduma-Fraser's avatar
      Netduma-Fraser
      NetDuma Partner
      I know a few days ago there was a notice in game to use the Auto region as they were having issues with specific region selections so thats likely why
      • NorCAL2700's avatar
        NorCAL2700
        Aspirant
        Yeah i think their matchmaking is in need of a tune-up. According to the Auto and NA-West region matchmaking i should be experiencing about 16 ping (NorCal servers) yet i keep getting put into the Oregon region and experiencing 40-50 ping so obviously I'm being put into the wrong region. I switched to Auto matchmaking earlier today and i was put into the NorCal servers for 2 matches, but then i was placed in Oregon servers after that. I keep playing with the regions and switching between Auto and West, but no luck. Ive joined probably 30 matches today with only 3 of them being placed in NorCal servers. Im guessing I'll just have to wait until Epic solves their server issues once and for all.