NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

TurtleBird's avatar
TurtleBird
Aspirant
Jan 15, 2019

XR500 QoS Not Working

I am having an issue with my XR500 that I am hoping this forum can help solve. 

 

Occassionally (a few times a day), Outlook running on my Mac spikes to 10-15 Mbps upload. When this happens, it brings both my Xbox and my PC running Discord to their knees. I usually get choppy in Discord and eventually get booted from the server on Xbox. Additionally, sometimes this spike will cause all devices to get only a trickle of bandwidth (0.005 Mbps) requiring me to reset my modem (and to kill Outlook). 

 

I have tweaked the settings every way that I can to try to prevent Outlook from taking that much bandwidth, but it clearly isn't working. I am not a networking novice, but I am certainly no expert, so I am hopeful someone else can shed some light here. 

10 Replies

  • Netduma-Fraser's avatar
    Netduma-Fraser
    NetDuma Partner
    Jan 15, 2019
    Are you using Anti-Bufferbloat? As it's perfect for preventing spikes like those affecting your network. Suggest you set it to 'Always' and 70% for both download/upload and see if that resolves your issue.
    • TurtleBird's avatar
      TurtleBird
      Aspirant
      Jan 17, 2019

      Thanks for the recommendation. I tried this, and it seemed to help (Outlook only spiked to 5 Mbps) but it didn't totally fix the problem, my voice still was choppy in Discord. Would it make sense to decrease past 70%?

       

      Thanks!

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User
        Jan 17, 2019

        What happens with the setting at 80% then try 90%. 

        TurtleBird wrote:

        Thanks for the recommendation. I tried this, and it seemed to help (Outlook only spiked to 5 Mbps) but it didn't totally fix the problem, my voice still was choppy in Discord. Would it make sense to decrease past 70%?

         

        Thanks!