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Jeff321's avatar
Jeff321
Aspirant
Jun 02, 2018

XR500 random reboots! Not even during gaming.

This has been happening more lately it seems.  I'm not even doing much of anything besides web browsing.  And my network connection will die.  After a couple minutes I am able to log into the router admin page, and per the Uptime and Log in System Information, the router has rebooted for an unknown reason.  I saw in another thread to disable Traffic Prioritization so I have just done that and I guess I'll see if I have more issues.  Anything else I should do?  RMA it?  Getting really annoying.

5 Replies

  • I've sent you a PM with a test firmware. It was not made to specifically fix your issue but may help. If not then it could be a hardware issue so would recommend calling Netgear Support.
    • Johnny1914's avatar
      Johnny1914
      Guide
      I am having the same issue and this is a replacement I got from NETGEAR. I am close to returning it and getting my money if there is no fix for this.
      • Netduma-Fraser's avatar
        Netduma-Fraser
        NetDuma Partner
        There must be something triggering your reboot, what is happening on the network prior to a reboot?