NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
XR500 Router Reboots Itself
As the title says, my XR500 will preiodicially reboot itself out of nowhere. Sometimes it runs for days with no issues and other times it reboots every 10-15 min. I am currently running the DUMAOS 3.0 Beta but this was happening before I installed the firmware. I was hoping 3.0 might solve the issue but no luck. Has anyone else had this issue and found a solution?
4 Replies
- How is the console connected to power, is it via an extender or direct to a wall outlet? If an extender can you try to the wall outlet and if the latter could you try another outlet? Is it also on a suitable surface? i.e. not a carpet? As it could be overheating.
it's plugged directly into the wall sitting on a small wooden table. I can give a different outlet a try and see if that works.
- Unfortunately switching the outlet did not solve the issue. Any other suggestions?
- It sounds faulty then so you'll need to contact NG for a replacement, sign in here and make a ticket: http://support.netgear.com/
