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Nick__D's avatar
Nick__D
Follower
Oct 04, 2019

XR500 Slow Upload Speeds

Hello All,

 

My XR500 is getting some really slow upload speeds when I am live streaming. I use streamlabs obs to stream on my pc with a wired connection.

 

The past 2 streams my bitrate has fluctuated greatly from 2500 to 0 to 1500 to 300 etc etc, to the point of disconnecting. The speeds I should be getting from my ISP is up to 1000mbps down and 35mbps up. When I run speed test I average 500mbps down and again all over the place for up from 5 to 30 to 20 to 7 to 12 etc. When checking fast.com I average 34mbps up.

 

When i check speedtest on my phone app i average 34mbps, I am not sure why speedtest would change so much and be slower on a wired connection instead of wireless, my pc is wired only.

 

I just had my ISP out today and according to them and their meter everything is fine and it might be the router.

 

Any help is greatly appreciated.

2 Replies

  • First thing to do would be to disable QoS from the Anti-Bufferbloat options menu as you QoS won't be as needed with those max speeds. Then see if that resolves the issue.
  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What Firmware is currently loaded?
    What is the Mfr and model# of the ISP modem the NG router is connected too?

    What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
    Any Wifi Neighbors near by? If so, how many?

     

    Is Smart Connect and Beamforming enabled? 


    Nick__D wrote:

    Hello All,

     

    My XR500 is getting some really slow upload speeds when I am live streaming. I use streamlabs obs to stream on my pc with a wired connection.

     

    The past 2 streams my bitrate has fluctuated greatly from 2500 to 0 to 1500 to 300 etc etc, to the point of disconnecting. The speeds I should be getting from my ISP is up to 1000mbps down and 35mbps up. When I run speed test I average 500mbps down and again all over the place for up from 5 to 30 to 20 to 7 to 12 etc. When checking fast.com I average 34mbps up.

     

    When i check speedtest on my phone app i average 34mbps, I am not sure why speedtest would change so much and be slower on a wired connection instead of wireless, my pc is wired only.

     

    I just had my ISP out today and according to them and their meter everything is fine and it might be the router.

     

    Any help is greatly appreciated.