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geomoondog's avatar
geomoondog
Aspirant
Apr 17, 2021

XR500 V2.3.2.114 causes Media Server issue

Netgear XR500 Firmware update XR500 V2.3.2.114 and up: Once I install updates I can not play any videos anymore from Infuse 6 on my AppleTV.  When I install the V2.3.2.56 it runs fine!  Does anyone know why that is?  I have spend hours troubleshooting this problem.

5 Replies

  • Did you factory reset after doing the upgrade? If you disable QoS fully does it work?
    • geomoondog's avatar
      geomoondog
      Aspirant

      Yes I have tried the factory reset and my Qos is disabled but no luck.  I have downgraded back to version V2.3.2.56 and it all works fine now.  Later on I will buy another router, not a Netgear and I hope not to have these kind of issues again.

      • Netduma-Fraser's avatar
        Netduma-Fraser
        NetDuma Partner
        You could try the DumaOS 3.0 beta and see if it works as that will be the firmware we will be using going forward