NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

X_BEOX's avatar
X_BEOX
Guide
Mar 14, 2020

XR500 wifi connection delays

I am having a problem with wifi. Devices take 5 minutes or more to connect. And since some devices like my Roku TV time out before then, they won't connect at all. This happens on iPhones, iPads, Apple TV's and roku. Everyone in the house is bugging me, Help!

5 Replies

  • Netduma-Fraser's avatar
    Netduma-Fraser
    NetDuma Partner
    Mar 15, 2020
    Sorry to hear you're having this issue, I would first suggest you disable Smart Connect in WiFi settings and try connecting manually to 2.4/5GHz and seeing if that improves the issue.
    • X_BEOX's avatar
      X_BEOX
      Guide
      Mar 15, 2020

      Thanks. Did that. Actually started a new wifi and made sure not to select that. Worked great for an hour but returned to same issue. Sometimes after a reboot it is fine but doesn't seem to last. I have no gear between my internet line and the xr500.

      • Netduma-Fraser's avatar
        Netduma-Fraser
        NetDuma Partner
        Mar 15, 2020
        Was this always an issue since setup or was it since you've changed an option? Have you changed anything regarding LAN Settings? In Advanced WiFi Settings make sure HT160 is off if it isn't already as that can impact it.