NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Colt1018's avatar
Colt1018
Guide
Apr 28, 2020

Xr500

xr500 won’t find internet connection after powering on, after completing setup wizard and powercycling

17 Replies

  • Netduma-Fraser's avatar
    Netduma-Fraser
    NetDuma Partner
    Apr 28, 2020
    Are you able to access the interface? Do you know if you require PPPoE or VLAN in order to gain a connection?
    • Colt1018's avatar
      Colt1018
      Guide
      Apr 28, 2020
      Yup, I have access to the interface, not sure what is needed to connect? The isp would be where to find out right?