NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
CareyJustin
Sep 09, 2020Follower
XR500
I have had this router since June 2020, everthing was going well until the end of July. I keep losing connection to my router 2-3 times a day. I have contacted my provider to see if it was on their end but they havent seen any droppage on their side. I have it on the DHCP connection so when it is down I notice the WAN IP is 0.0.0.0. I dont know if that could be the problem as I am not a very knowledged on routers and their settings.
1 Reply
- Netduma-FraserNetDuma PartnerIf it's the issue I am thinking of then it requires a firmware fix which should be present in this version: https://community.netgear.com/t5/Nighthawk-Pro-Gaming-DumaOS-3-0/New-firmware-XR500-V2-3-2-104-DumaOS3-0-Beta/td-p/1973365/jump-to/first-unread-message beware though it is beta software so there may be other issues.